HBYB Instruments

Our Privacy Policy

This Privacy Policy explains how HBYB Instrument and the website hbmeter.cc collect, use, disclose, and protect personal information when you visit our website, request a quote, download technical materials, contact our team, or otherwise interact with us online.

1. Who We Are

This website is operated by [Full Legal Company Name], doing business as HBYB Instrument.

Controller / Company Information

  • Kaifeng Huabang Instrument Co., Ltd
  • Registered Address: Huabang Tech. Park, 1 Jingsan North Road, Xiangfu District, Kaifeng, Henan 475004 China

Primary Contact

2. Scope

This Privacy Policy applies to personal information collected through hbmeter.cc and related online interactions, including:
  • website browsing and usage;
  • contact forms and quote request forms;
  • email, WhatsApp, phone, or other direct communications initiated through the site;
  • catalog, datasheet, brochure, or technical resource downloads;
  • newsletter or marketing sign-up forms, if used.
This Privacy Policy does not automatically apply to third-party websites, tools, or platforms that may be linked from our site.

3. Information We Collect

Information you provide directly

Depending on how you interact with us, we may collect:
  • Name, company name, job title, and business contact details;
  • Email address, phone number, WhatsApp number, and country / region;
  • Product inquiry details, project requirements, and technical specifications;
  • Shipping or billing details, if relevant to a transaction;
  • Any other information you choose to include in messages, forms, or file uploads.

Information collected automatically

When you browse the site, we may automatically collect:
  • IP address and approximate location derived from IP;
  • Browser type, device type, operating system, and language settings;
  • Referring URLs, pages visited, time spent, and click behavior;
  • Cookie identifiers and similar tracking information.
  • Any other information you choose to include in messages, forms, or file uploads.

Information from third parties

We may receive information from service providers such as website analytics vendors, CRM tools, advertising platforms, payment providers, or communication tools, where applicable.

4. How We Use Information

We use personal information for the following purposes:
  • to respond to inquiries, quote requests, and technical support requests;
  • to recommend suitable flow meter products or related solutions;
  • to provide brochures, catalogs, datasheets, manuals, or other requested materials;
  • to process transactions, orders, samples, and shipping arrangements, where applicable;
  • to operate, maintain, and improve the website and user experience;
  • to analyze traffic, page performance, and campaign effectiveness;
  • to send marketing communications where permitted by law or with consent;
  • to protect our website, business, and users against fraud, misuse, or security incidents;
  • to comply with legal obligations and enforce our terms, policies, or contractual rights.

5. Legal Bases for Processing

Where applicable data protection law requires a legal basis, we may process personal information on one or more of the following grounds:
  • Consent: for example, when you opt in to marketing emails or accept non-essential cookies.
  • Contract: when processing is necessary to provide quotations, fulfill orders, or support pre-contract requests.
  • Legitimate interests: such as managing inquiries, improving the website, preventing abuse, and promoting our products in a proportionate way.
  • Legal obligation: when we must retain or disclose information to comply with applicable law.
Replace this section if your business needs country-specific wording for GDPR, UK GDPR, CCPA/CPRA, PIPL, or other privacy frameworks.

6. Cookies and Analytics

Strictly necessary cookies

Used for core website functions such as security, page delivery, load balancing, and form handling.

Analytics cookies

Used to understand visits, traffic sources, page performance, and user interaction patterns.

Preference cookies

Used to remember settings such as language or display preferences, where enabled.

Advertising cookies

Used only if you run advertising or remarketing tools and where applicable notice / consent is provided.

Analytics and tracking tools

If used on this site, such tools may include Google Analytics, Meta Pixel, LinkedIn Insight Tag, or similar services. Please list the tools you actually use and remove any that do not apply.

Cookie choices

You can manage cookies through your browser settings and, where implemented, through our cookie banner or consent preferences tool.

7. How We Share Information

We do not sell personal information in the ordinary meaning of that term. We may share information with:
  • Website hosting, analytics, CRM, email, and IT service providers;
  • Payment, logistics, or shipping providers where needed for transactions;
  • Sales agents, distributors, or service partners where necessary to respond to your request;
  • Professional advisers such as legal, audit, or compliance service providers;
  • Government authorities, regulators, or law enforcement when required by law or to protect rights and safety;
  • An acquirer, investor, or successor entity in connection with a merger, acquisition, financing, or asset transfer.

8. International Data Transfers

Because our business may serve customers in multiple countries and may use international service providers, your information may be transferred to and processed in jurisdictions outside your own. Where required, we will take reasonable steps to implement appropriate safeguards for such transfers.

9. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
  • Respond to inquiries and maintain business records;
  • Provide after-sales service and technical support;
  • Comply with legal, tax, accounting, or regulatory obligations;
  • Resolve disputes and enforce agreements.
Different categories of information may be retained for different periods depending on the type of request, the nature of the relationship, and legal requirements.

10. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no website, network, or storage system can be guaranteed to be completely secure.

11. Children’s Privacy

This website is intended for business and professional audiences. It is not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization.

12. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
  • Request access to the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of certain information;
  • Object to or restrict certain processing;
  • Withdraw consent where processing is based on consent;
  • Request data portability where applicable;
  • Opt out of marketing communications at any time.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding.

13. Third-Party Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies separately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, website features, or legal obligations. When we do, we will update the “Last Updated” date at the top of this page. Material changes may also be highlighted through the website where appropriate.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Strictly necessary cookies

Business Contact

  • Website: www.hbmeter.cc
  • Address: Huabang Tech. Park, 1 Jingsan North Road, Xiangfu District, Kaifeng, Henan 475004 China
Implementation note: Replace all bracketed placeholders, remove any sections that do not apply, and ensure your cookie, analytics, CRM, advertising, and data-sharing disclosures match actual site behavior.